Fundraising
Operations
Easy

Donation Acknowledgment Email Automator

by Civic Dialog Team
5.0 (1 reviews)
Today21 downloads

Automatically send IRS-compliant donation acknowledgment emails to donors within minutes of a gift being recorded in your CRM or payment processor.

Problem This Solves

Nonprofit development staff spend hours manually writing and sending donation acknowledgment letters. Late or missing acknowledgments damage donor relationships and create IRS compliance risk for donors claiming deductions on gifts over $250.

Prerequisites

  • Zapier free plan (or Make free plan)
  • Salesforce NPSP, HubSpot, or Bloomerang CRM — OR — Stripe/PayPal account
  • Gmail or any SMTP email account

Setup Steps

  1. 1Copy the provided Zap template into your Zapier account
  2. 2Connect your CRM or payment processor trigger
  3. 3Paste the provided email template into the Gmail Send Email action
  4. 4Update the template with your organization name, EIN, and mailing address
  5. 5Test with a $1 test donation — verify email arrives within 5 minutes
  6. 6Enable the Zap

Inputs

FieldTypeDescription
donor_namestringFull name of the donor
donor_emailstringDonor's email address
gift_amountnumberGift amount in USD
gift_datedateDate the gift was received

Outputs

OutputTypeDescription
acknowledgment_emailemailIRS-compliant acknowledgment email sent to donor

Reviews(1)

C
Civic Dialog Admin
Today

This saved our development team 3 hours per week. Setup took about 30 minutes with the clear instructions.